Flowers After Hours is a service that provides Members' stores and customers with 24-hour telephone service so you may generate orders after hours.
Once you sign up for this service, any time you need assistance during a hectic day, or when you're ready to close for the night, simply activate the "Call Forward" feature on your phone. This will transfer your incoming calls to FTD Flowers After Hours.
Trained representatives answer your calls promptly and courteously, using your store name. They'll use your customized product and pricing information to assist callers and take accurate orders. All the information, including customer name, address, phone number, special instructions and payment information is forwarded to you via the FTD Mercury® Network. When the rush is over, or when you open again in the morning, your orders and messages will be waiting for you on your Mercury system.
To get started, call 1-800-669-1000, or send a General message to 90-9200AA.