General Message

The General message allows you to use Mercury Direct II to communicate with other Members or with Headquarters.

General messages are not relayed through the order relay center. If the receiving Member’s component program is not working, the program rejects the General message.

Note: The transmission charge for sending a General message to another Member is based on the transmission priority you select. There is no transmission charge for sending a General message to Mercury Direct II Headquarters (using the 60-0000AA code).

Sending a General Message

1. From the Menu Bar click Create > General Message.

2. In the Filling Florist field, type the florist code of the filling florist (the florist to whom you are sending the message) and press <Tab>. Or, click to perform a Florist Search and then click for the florist to whom you are sending this message. The florist's information will fill in for you.

3. In the Priority field, click the down arrow to select a priority level for this message.

4. In the Text or Reason field, type your message text.

5. In the Operator field, type your name.

6. If all of the information is correct, click Send.