The Reject message allows you to reject an order sent to you by another Member. Only a filling Member may reject an order. You must send the Reject message in the same calendar month as the date of the original order. This ensures the accuracy of the Clearing House statement.
Note: The preferred method of declining an order is to send a Forward message.
This procedure explains how to create a Reject message through a Message Search. By locating the Order message you would like to reject, Mercury Direct II will complete most of the Reject message for you.
From the Menu Bar click Create > Reject.
Click in the Order Number field to access a Message Search.
Enter any search criteria that you wish, then click Search.
When you locate the message you wish to reject, click for the message in the Type column. The Reject Message window will reappear with most of the information completed for you.
Change any information as needed.
In the Reason Type field, click the down arrow and select your reason for sending this message.
Add notes as needed in the Note text field.
Type your name in the Operator field.
Click Send.