The FTD Retrans Service allows Members to send flowers virtually anywhere in the world. FTD Retrans Service receives your order, prepares it for dependable delivery and transmits it to the appropriate Retrans country. The service is valuable to shops that send or receive orders internationally for the following reasons:
Ease of transmission.
Knowledge of the overseas Retrans Unit in selection of a filling florist.
No language barriers to overcome.
Billing through FTD Clearing House™ without currency conversion or exchange rate problems.
To send an Interflora order through the FTD Retrans Service, send an Order message to 9Ř-Ř266AA (Retrans Mercury System). Transmission charges for all orders sent to FTD Retrans Service at 9Ř-Ř266AA are free.
Note: The Mercury Network serves Canada and Puerto Rico. You should not send orders to Canada and Puerto Rico through FTD Retrans.
Prepare your order in the usual manner, noting the clarifications below:
The order must be an Order message.
Filling Florist Code 9Ř-Ř266AA (Retrans Number).
Recipient’s name, complete address with the zip code, and phone number (if available).
Delivery date.
Note: Due to time differences, same day delivery is not possible.
First choice flowers or plant requested.
Note: A Selection Guide is not available overseas. Refer to the Interflora Membership List and to the illustrated catalog for guidelines on types of flowers and arrangements available overseas.
Price of orders in dollars (not including Retrans Charges ).
The FTD Retrans Department provides the relay of International/Interflora orders for Mercury Members. The charges for this service are comprised of the following:
Price of Flowers or arrangement
$10.00 Retrans Charge for U.S., $12.00 for Canada
Your Service Charge (optional)
State and Local Taxes
All orders received from FTD Retrans are credited to your Clearing House account automatically. FTD Retrans Service can send your orders worldwide.
Following are the hours of the Retrans Service (hours are subject to change):
Monday – Friday 7 a.m. – 5:30 p.m. (Central Time Zone)
Saturday only 7 a.m. – 4 p.m. (Central Time Zone) 7 a.m. – 2 p.m. (Summer)
To send an Interflora order through the FTD Retrans Service, send an Order message to 9Ř-Ř266AA (Retrans Mercury system). FTD Retrans Service receives your order, prepares it for dependable delivery, and transmits it to the appropriate country.
Note: The FTD Mercury® Network serves Canada and Puerto Rico. Orders to Canada and Puerto Rico should not go through FTD Retrans.
If you have questions, you may call the FTD Retrans Service at 1-800-788-9000.