A Facility Search is most commonly used in the Order window when a customer is sending flowers to a recipient that is located at a facility (hospital, nursing home, funeral home, etc.). Clicking the Facility Lookup button in the Order window will activate a Facility Search. Following are the procedures to search for a facility from the Menu Bar (outside of an Order message) and from an Order message.
From the Menu Bar click Search > Facility.
You may search for a facility in many ways. Enter all of the information that you are able to provide in the appropriate fields:
in the Facility Name field, type all or part of the name of the facility for which you are searching.
In the Facility Zip field, type the facility's zip code.
in the Facility City & State field, type the search string in the city/state format (for example, Chicago, IL). If you are searching for a Canadian shop by city/state, you must enter the search string City, Province. If you are searching for a florist in Puerto Rico, enter the city/state search string City, PR.
click the down arrow in the Facility Type field and choose whether you are searching for a Hospital, Nursing Home, or a Funeral Home.
Click Search. The list of facilities will display in alphabetical order. Click the button in the Member field to view facility detail information.
From the Menu Bar, click Create > Order.
Click Facility Lookup.
You may search for a facility in many ways. Enter all of the information that you are able to provide in the appropriate fields:
in the Facility Name field, type all or part of the name of the facility for which you are searching.
In the Facility Zip field, type the facility's zip code.
in the Facility City & State field, type the search string in the city/state format (for example, Chicago, IL). If you are searching for a Canadian shop by city/state, you must enter the search string City, Province. If you are searching for a florist in Puerto Rico, enter the city/state search string City, PR.
click the down arrow in the Facility Type field and choose whether you are searching for a Hospital, Nursing Home, or a Funeral Home.
Click Search. The list of facilities will display in alphabetical order. Click for the facility that you would like to select and the information will be completed for you in the order.
State and Province Abbreviations